Job title: Walsall Connected Training and Support Advisor

Scale: Full Time – £24,702-£26,421

Responsible to: Partnership Manager

Responsible for: Providing training and support to Community venues and ongoing coaching to customers in a digital capacity.

Liaison with: Partnership Manager, community venue staff, Walsall Borough Residents, BCP senior management team, charity trustees.

Purpose of job: To be responsible for the training of community venue staff to deliver a new community project and offering ongoing support. To deliver the project across the Walsall Borough.

Main Duties: Normal duties shall be determined by the CEO and Trustees of the Charity and shall include;

• To deliver training and coaching to Community venue staff.
• To engage and coach customers accessing Walsall Council Digital Portal.
• To signpost customers to additional support and other agencies.
• To actively promote digital upskilling to Walsall residents.
• To coach vulnerable and older people who may require additional support.
• To build up referral networks to outside agencies and Walsall Council services
• To offer advice and advocacy to customers.
• To travel to a variety of community venue locations across Walsall.
• To work with other center staff to deliver an integrated and coordinated programme.
• To monitor and evaluate in line with project requirements.
• To attend regular staff meetings.

Such other duties as may be appropriate to the grade and previously agreed by the Charity.

We are looking for a people centered individual with a passion for working with local people to successfully deliver a digital access project.

Job title: Walsall Connected Training and Support Advisor

Scale: Full Time – £24,702-£26,421

Responsible to: Partnership Manager

Responsible for: Providing training and support to Community venues and ongoing coaching to customers in a digital capacity.

Liaison with: Partnership Manager, community venue staff, Walsall Borough Residents, BCP senior management team, charity trustees.

Purpose of job: To be responsible for the training of community venue staff to deliver a new community project and offering ongoing support. To deliver the project across the Walsall Borough.

Main Duties: Normal duties shall be determined by the CEO and Trustees of the Charity and shall include;

• To deliver training and coaching to Community venue staff.
• To engage and coach customers accessing Walsall Council Digital Portal.
• To signpost customers to additional support and other agencies.
• To actively promote digital upskilling to Walsall residents.
• To coach vulnerable and older people who may require additional support.
• To build up referral networks to outside agencies and Walsall Council services
• To offer advice and advocacy to customers.
• To travel to a variety of community venue locations across Walsall.
• To work with other center staff to deliver an integrated and coordinated programme.
• To monitor and evaluate in line with project requirements.
• To attend regular staff meetings.

Such other duties as may be appropriate to the grade and previously agreed by the Charity.

We are looking for a people centered individual with a passion for working with local people to successfully deliver a digital access project.

The person appointed to this post will need to demonstrate the following criteria;

Essential

• Excellent digital skills
• Competent in using IT systems and the internet.
• Knowledge and understanding of the local community.
• An ability to engage with local people.
• To have a friendly and approachable manor.
• A proven track record of project delivery within local communities.
• An understanding of vulnerable and older people and their needs.
• Ability to work in a fast paced and evolving environment
• An ability to keep accurate records and write reports and general administration skills
• Excellent communication skills.
• To work as part of a team.
• To have a flexible approach to working hours
• A full driving license and access to a vehicle

Desirable

• Relevant qualifications – community development/project delivery/IT
• A proven track record of project delivery and monitoring.
• Experience of delivering training materials
• Knowledge of Walsall Connected

Job Types: Full-time, Fixed term contract

Salary: £24,702.00-£26,421.00 per year

Schedule:

• Monday to Friday

Work Location: In person